How to Use the Campus Card

1. While dining or shopping in the caf or the campus supermarkets, please get the campus card close to the card reader reading area. It will take about 0.5 seconds with a beep to indicate that the right consumption amount has been deducted from the card. At that time, you can take your card back. If the card reader emits a consecutive alarm sound, such as “tick, tick...”, it indicates that your card is acting abnormally. One of the following cases might be possible: insufficient amount of money for the purchase on the card, a damaged card, an expired card, the card has been reported lost or stolen, or it is frozen, among other possibilities. If there is a sign of “------” appearing on the screen while using, it indicates that your accumulated consumption amount has exceeded the preset limit. In this case, you can input the correct consumption password and continue to use.
   Note: The card reader screen in canteens and the campus supermarkets is incapable of showing digits above one thousand.
2. When using the card in the teaching buildings, water rooms, water heaters at dormitories, and public bathrooms, you should swipe the campus card twice. The first swipe will enable the reader to release water and start charging from the card while the second swipe will stop the water running and the fee deducting process. In order to avoid the reading and writing errors, you should hold the card in the reading area longer than one second.
   Note: The screen on the water controller is incapable of showing digitals above one hundred.

How to Recharge the Campus Card

1. Cash recharge
   You can recharge your card at the following locations:
   —— Integrated Service Hall at the Center of Information and Network
   
   • Service-rep-helped cash recharge time
     Monday to Thursday: 8:00 -12:30 14:00 - 16:00
     Friday:8:00-12:30
   • Self-helped cash recharge time
     (only 50 yuan or 100 yuan bills are acceptable by the teller machine)
     Monday to Friday: 8:00 -12:30 14:00 - 17:00
     Holidays: 9:30-12:30 14:00 - 17:00
     
   —— Faculty and Staff Cafeteria
   
   • Service-rep-helped cash recharge time
     Monday to Friday: 10:45 -12:10
2. Auto-Transfer Machines (recommended)
   You can transfer money to the campus card which has been bound with the debit cards of Bank of China (please see specific usage instructions posted near the transfer machines). Those whose campus card is not bound with their debit card yet can complete the card binding process through the transfer machine. Following are the specific steps:
   　a. Insert your campus card
   　b. Swipe the bank card
   　c. Choose the Self-help Binding option of the bank card under the Business Dealing Menu
   　d. Enter the password of the campus card
3. Online Self-help Transferring (recommended)
   Login the campus card online self-help service platform (http://card.bnu.edu.cn), and then transfer money to the campus card which bound with the debit card of Bank of China (Note: After transferring, you need to swipe the campus card on the POS machine of cafeterias or supermarket to acquire the recharged amount).

How to Report the Loss of Your Card and Unlock the Card

1. By telephone: please call 58807474 (24-hours service which does not support the unlocking card service).
2. By transfer machine (both services available).
3. On the campus card online self-help service platform (http://card.bnu.edu.cn) (The unlocking card process is not available).
4. You can also bring your student ID card/passport or related identity materials to report the loss or unlock your card in the Integrated Service Hall at the Center of Information and Network.

How to Reacquire A Campus Card

If you lose your campus card, please check the Lost and Found section on the campus card online self-help service platform (http://card.bnu.edu.cn). If the “Found” info of your card is listed there, please take your student ID card or passport to campus card center to get your card.

If your campus card is lost or damaged and you want to have a new one, you should bring your student ID card, passport or related identity materials to the Integrated Service Hall at the Center of Information and Network to get it, twenty yuan will be charged. The new card can be used immediately and the remaining sum inside the original card will be transferred to the new one. (Generally speaking, a few days are needed before back to normal use of the water control and access control functions of the card due to the slow data synchronization process.)

How to Extend Your Card after Expiration

Go to the Office of International Students for extension proof and then go to the Integrated Service Hall at the Center of Information and Network.

How to Query Your Consumption Record

1. Login the campus card online self-help service platform (http://card.bnu.edu.cn).
2. By Auto-Transfer Machines and touch machines on campus.
3. You can also bring your student ID card/passport or related identity materials to acquire the information in the Integrated Service Hall at the Center of Information and Network.

How to Reset Your Campus Card Passwords

1. By Auto-Transfer Machines on campus.
2. You can also bring your student ID card/passport or related identity materials to the Integrated Service Hall at the Center of Information and Network to reset your card passwords.
   Note: The passwords of a campus card are comprised of an inquiry password and consumption password. The former one is applied to inquire all kinds of information, while the latter one is designated to be applied in consumption and self-help transferring services. The consumption quota or the consecutive consumption amount is 30 yuan, and any amount exceeding that needs you to enter consumption password.

Where are the Auto-Transfer Machines Located?

You can acquire the location information of the Auto-Transfer Machines from the website:
http://m-gis.bnu.edu.cn:1000/
　a. Near the elevator at the east of Main Building
　b. At east side of the Teaching Building. 7
　c. At north side of the Teaching Building. 9
　d. At south side of the second floor of the Science & Technology Building
　e. On the first floor of the Canteen Xinlequn (at the east side of the hall)
　f. On the first floor of the Canteen Xinlequn (at the west side of the hall)
　g. At the west side of the third floor of the Canteen Xinlequn
　h. Near the window of the west side of the Canteen No. 5
　i. In front of the charge window of the southwest side of Staff Canteen
　j. At the reception area of Graduate Dorms A, C, E, and G
　k. On the north side of the first floor of Learning Building. 5
　l. On the east side of the first floor of Learning Building. 6
　m. On the east side of the first floor of Learning Building. 7
　n. On the west side of the first floor of Learning Building. 8
　o. On the east side of the first floor of Learning Building. 9, 10, 11, 12, 14, and 15
　p. At the opposite side of the first floor elevator of Learning Building. 16
　q. At the south side of the West Gate
　r. On the first floor of the No. 1 and 2 International Students Dorms
　s. At the east side of the first floor of the BNU Clinic
　t. On the first floor of the south gate of the Quadrangle Dwelling
　u. At east side of the first floor, Canteen of the South Campus (not available now)
　v. Near the east side of the first floor elevator of Back Main Building
　w. At the east and west gates of Learning Building. 16

What are the Instruction Notices for Using Campus Card?

1. As a campus card holder, One must abide the laws of the state, related rules and regulations of the bank and BNU .
2. For personal use only; no borrowing, lending, transferring, mortgaging, altering, or forging is allowed. The card holder is responsible for the undesirable consequences if the card is misused in above mentioned ways.
3. In case you find the campus cards of other students, you should contact the campus card management department in a timely manner. Those who refuse to return other’s card and malicious using the card, causing the cardholder economic losses or triggering identity management problem, will be charged for the payment of consumption and be reported to the security office. Records will be kept. If the circumstances are serious, it will be reported to the school and be dealt with according to school rules and regulations.
4. It is strictly prohibited to deliberately scrawl, split, or damage the campus card. It is strictly prohibited to paste any photographs, stickers, tape and so on.
5. It is strictly prohibited to crack, fake or forge the campus card. Those committing the above behaviors will be seriously punished as per school rules and regulations.
6. The campus card is made by non-contact technology, with antenna and integrated circuits contained, so no random bending or punching is allowed. The cardholder should appropriately take care of it in case of circuit damage.
7. Do not put the campus card adjacent to areas with high temperatures or strong magnetic fields (including mobile phones, speakers, handbag magnetic buckle, etc.) At the same time, the cardholder should avoid scratching, water immersion, oil immersion, cracking, breaking, etc.